Patriot Loans respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. The amount of information Patriot Loans holds on you and how it uses it depends on your relationship with Patriot Loans and on what service you use, so some of the sections below may not be relevant to you.
What Patriot Loans uses your personal information for:
Patriot Loans collects and uses your information to administer, support, improve and obtain feedback on our services and to detect and prevent faults, breaches of our network security, the law or our contract terms. We will also use all this information to assess what Patriot Loans products and services may be of interest to individuals and to personalize our service and marketing.
If you are registered to use a service, Patriot Loans may contact you to obtain feedback on that service and any improvements we could make to it.
Further information/marketing:
Unless you have asked to be removed from Patriot Loans mailings, Patriot Loans may contact you about those of its other services to which you do not subscribe but which may interest you. We may for example invite you to join a free trial of a service. Sometimes we may invite you to client entertainment and similar events. Such contact may be by post, fax, and (in certain limited circumstances) by telephone from time to time. You have a right to ask us at any time not to contact you by way of direct marketing. You can do this by contacting privacy@patriotloans.org with the words "Remove" in the subject line. Then you will no longer receive invitations for events or free trials.
Personal Information Patriot Loans collects:
Patriot Loans collects and updates information about users of its services, suppliers, account and IT managers and other individuals it deals with in its day-to-day business. It may obtain this information via direct contact with you, from third parties such as your employer or another one of our suppliers and automatically via your use of our services.
- Information you/others give us: This information includes your contact details, registration and payment details, support problems, details around participation in events, prize draws or surveys and certain relevant details of your interests and preferences. Information may also be obtained on you as a result of authentication or identity checks, including those required by law.
Storage methods and duration:
Patriot Loans may store your information in its databases for reference. The information may be retained and used by Patriot Loans for a reasonable period, reflecting our need to answer queries or resolve problems, provide improved and new services and any data retention requirements of the law. This means we may retain information after an individual ceases to use Patriot Loans services or after the individual has ceased interacting with us.
Passing your information to third parties:
Except where required by law or unless you specifically agree, Patriot Loans does not sell or rent your personal data to other individuals or organizations.
Cookies:
A "cookie" is a piece of software, which may be sent to your computer. Cookies enable us to collect information about how our web sites and services are being used and to manage them more efficiently. The cookie will only track general usage patterns and technical information about your computer type and will not be used to identify you individually. You can turn off the ability to receive cookies by adjusting the browser in your computer but you should note that if you do so, this may materially distort the quality of service and data you receive. You therefore do this at your own risk. Cookies are transient and not permanently stored on your computer.
Interception of mail:
Patriot Loans may intercept some mail and email addressed to individuals in Patriot Loans. The reasons it may do this are related to security of Patriot Loans, its staff and others, for detection and prevention of crime and to identify correct recipients or to make sure mail is dealt with during staff absence. In the case of emails, we may reject, delay or remove content from emails which have a nature, content or attachments which may disrupt our systems or because they may pose security issues such as viruses. We may also filter out emails, which contain certain content on the basis that content is offensive or the email is unwanted or spam. In certain circumstances this may unfortunately result in "innocent" emails being affected but we do try and reduce such occurrences.
Internal Security:
Patriot Loans has developed strict corporate policies governing information technology. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage and back up and transmission standards and environment integrity.
If you have any further questions about Patriot Loans privacy/data protection, send an email with you inquiry to privacy@patriotloans.org with the words "Questions Privacy Policy" in the subject line.